CRITERIA FOR CHOOSING A NEW SUPPLIER

Flexibility: Agile and dynamic

  • Understands your business and work practices
  • Adjusts services as your needs change
  • Responds quickly to unexpected incidents
  • Capacity to provide specialised cleaning services as required

Responsive: Customer-Centric

  • Focus on customer experience
  • Responds to queries and issues quickly and efficiently
  • Conducts regular reviews and implements 360degree feedback to enhance service delivery
  • Tailors service plans to meet customers’ needs and budget

Invests in Staff: Professional Motivated Staff

  • Consistent staff – site specific training
  • Training updates in line with industry
  • Regular WHS and risk assessment reviews and updates
  • Staff appropriately remunerated and motivated
  • Adequate insurances

Innovation and Technology: Improved Service Delivery

  • Digitising task lists and scheduling
  • Real-time data and monitoring of staff check-in/check-out
  • Added safety & hygiene monitoring
  • Streamlines administration and reporting capability
  • Greater transparency
Criteria-for-Choosing-Supplier-Infographic-13.07.20-1-scaledCriteria-for-Choosing-Supplier-Infographic-13.07.20-1-scaled

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