Corporate Social Responsibility
Committed to People, Safety, Sustainability & Ethical Service Delivery
At White Spot Group, our Corporate Social Responsibility commitment reflects the way we operate every day with integrity, accountability, and care for the communities and environments we serve. As an ISO-certified organisation, we integrate responsible practices across our operations to ensure our services support not only our clients, but also our people, the environment, and the broader community.
Dedicated. Experienced. Accountable.
Active staff across AU & NZ
Annual WHS & infection control training completion
Sites serviced daily
Staff retention over 12 months
How We Approach Corporate Social Responsibility
At White Spot Group, corporate social responsibility is about the way we do business every day. We are trusted to look after workplaces, public spaces and essential services across Australia and New Zealand, so we hold ourselves to high standards of safety, fairness and transparency. Our CSR approach covers how we employ and support our people, how we manage environmental impacts, how we work with suppliers, and how we show up in the communities where we operate. By embedding these principles into our integrated management system, we make sure that responsibility is not an add-on, but part of every contract and every site.
Turning CSR into Measurable Outcomes for Clients
Our clients are under increasing pressure to demonstrate strong ESG and governance performance. White Spot Group supports these objectives by providing services that are safe, compliant and aligned with modern CSR expectations. This includes transparent reporting on safety and quality performance, responsible procurement practices, support for Indigenous engagement and social value commitments, and a clear focus on ethical conduct across all operations. By partnering with us, clients gain a cleaning and facility services provider that strengthens not compromises their risk, compliance and sustainability frameworks.
Our Approach to Indigenous Engagement
Our Indigenous commitment is grounded in three principles: respect, inclusion and accountability. We aim to create workplaces where Aboriginal and Torres Strait Islander peoples feel safe, valued and supported, and where cultural knowledge is recognised as a strength. Across our operations, we focus on:
Increasing Indigenous participation in our workforce and leadership pipeline
Building culturally safe workplaces through training and awareness
Partnering with Indigenous-owned businesses and social enterprises
Supporting community initiatives that align with our values and our clients’ ESG goals
Our RAP Champion, Emily Sha – General Manager, leads the implementation of initiatives and ensures that reconciliation remains a visible and ongoing priority.
Turning Commitment into Measurable Action
Reconciliation at White Spot Group is built into day-to-day operations, not just policy documents. We set clear targets for Indigenous employment and supplier spend, include Indigenous engagement actions in contract start-up plans, and track them through our management system. Site managers receive practical guidance on local hiring, working with Indigenous-owned businesses and supporting client RAP objectives. Progress is reviewed in regular management meetings and reported to clients, so our commitments translate into visible outcomes on sites, in supply chains and within our workforce.
Built on Compliance, Powered by Systems, and Measured by Results
Our integrated approach allows clients to meet compliance standards, reduce operational risks, and gain full visibility across every location we service.
Professional teams are supported by real-time tracking, cloud-based reporting, and integrated CRM tools ensuring every site is managed with precision, every task is accountable, and every client stays informed.
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Frequently Asked Questions
Find clear answers to the questions clients most often ask before engaging White Spot Group, including service coverage, mobilisation, reporting, and quality assurance.