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Privacy Policy

This web site is owned and operated by WhiteSpot Group Pty Ltd and will be referred to as “We”, “our” and “us” in thisInternet Privacy Policy. By using this website, you agree to the InternetPrivacy Policy of this web site (“https://www.whitespotgroup.com.au/”), whichis set out on this web site page. The Internet Privacy Policy relates to thecollection and use of personal information you may supply to us through yourconduct on the web site.

OURCOMMITMENT TO YOU

Your security and privacy is important to us. WHITE SPOT GROUP and its associatedService Providers are committed to the protection of personal information of employees, customers, and suppliers.

Insummary, personal information is any information about you that can be linkedto you.

PRIVACYPOLICY

WHITESPOT GROUP is committed to consistent compliance with the Privacy Act 1988(Privacy Act) and the Australian Privacy Principles that relate to privatesector organisations.

ThisPrivacy Policy details how we comply with our privacy obligations and how wecollect and manage the personal information you provide to us.

Youruse of all websites owned or operated by or on behalf of WHITE SPOT GROUP issubject to this Privacy Policy.

WHATIS YOUR PERSONAL INFORMATION?

Whenused in this policy, the term personal information is defined in the PrivacyAct as:

“….informationor an opinion, whether true or not, and whether recorded in a material form ornot, about an identified individual, or an individual who is reasonablyidentifiable.”

WHATPERSONAL INFORMATION DO WE COLLECT AND HOLD?

Thereare two types of personal information: Sensitive and Non-Sensitive.
Non-Sensitive personal information can be information such as your name, youraddress, your email address, etc. If you work for us, we will likely have someof that information.

Sensitiveinformation is a specific category of personal information and may includehealth information about you , and other personal information of this type. Ifwe need this information from you, we will seek your specific consent before weask you for it.

Wealso collect information which is not personal as it cannot be linked to youand is not covered by this Policy.

HOWDO WE COLLECT AND HOLD YOUR PERSONAL INFORMATION?

Wemay collect your personal information directly from you unless it isunreasonable or impracticable to do so. We may also collect personalinformation in a variety of ways, including via the WHITE SPOT GROUP website,when you respond to e-mail questionnaires or when you provide personalinformation to use by other means, such as in-person during conversations withour representatives, providing a business card, over the phone and by email.

Wemay also collect personal information from third parties including:

·      Our service providers

·      Business affiliates

·      Customers

·      Other third parties such as employers andpersons nominated by you as referees or government agencies

Personalinformation is held by us in secure physical and electronic data systems.

WHYDO WE COLLECT AND HOLD PERSONAL INFORMATION?

Thereare reasons why we need to use personal information on occasions.
Those reasons include:

  • To provide you important work-related information including workplace health and safety, work rosters and other information relating to your engagement with WHITE SPOT GROUP
  • To update our records and keep your records up to date
  • To company with any law, rule, regulation, lawful and biding determination,     decision or direction of a regulator, or in cooperation with any governmental authority of any country.

WHITESPOT GROUP ‘s commitment under this Policy is that it will not intentionallydisclose (and will take commercially reasonable steps to prevent the accidentaldisclosure of) your personal information to third parties, except when we areunder legal obligation to do so.

ARECOOKIES AND IP ADDRESSES USED?

TheWHITE SPOT GROUP website uses “cookies” to identify you and your interests andto track usage of the WHITE SPOT GROUP website in order to help personalizeyour browsing experience. Cookies are small pieces of text stored on yourcomputer that help us know which browser you are using and where you have beenon the WHITE SPOT GROUP website and on websites to which you may link in orderto use some of our features. Cookies also let us know whether you haveregistered with us and otherwise enable us to relate your current usage of theWHITE SPOT GROUP website to your prior usage. If you do not wish to receivecookies, you can set up your browser to refuse them. However, a user who doesnot accept the cookie from the WHITE SPOT GROUP website may not be able toaccess certain areas and may limit your use of the WHITE SPOT GROUP website andsome of our services. In administering the WHITE SPOT GROUP website anddiagnosing potential system problems, we also log all IP addresses which accessthe WHITE SPOT GROUP website.

DIRECTMARKETING MATERIALS

Wemay send you direct marketing and information about our services that weconsider may be of interest to you. These communications may be sent in variousforms, including mail, SMS and email in accordance to applicable marketinglaws, such as the SPAM ACT 2003 (Cth). If you indicate a preference for amethod of communication, we will endeavour to use that method whereverpracticable to do so. You consent to receiving direct marketing communicationsand information from us. However, at any time you may opt out of receivingmarketing communications for us by contacting us or by using opt out facilitiesprovided in the marketing communications and then we will ensure that your nameis removed from our mailing list.

Wedo not provide personal information to other organisations for the purposes ofdirect marketing without consent by you.

HOWCAN I ACCESS, CHANGE AND / OR DELETE INFORMATION?

Youmay request access to any personal information we hold about you by contactingthe General Manager, People & Safety. We will then contact you to requestenough information to allow us to confirm your identity. As soon as practicableafter your request is received, we will give you access to your information.

Theremay be times when we cannot grant you access to the personal information wehold. For example, if it would result in a breach of confidentiality or law. Wewill let you know in this case.

Youshould be aware that we are required by law to retain certain personalinformation (such as payroll records); such information will not be deleted. Wewill let you know if we cannot delete your personal information for legal orother reasons.

SECURITY

Wetake reasonable steps to ensure your personal information is protected frommisuse, loss and from unauthorized access, medication or disclosure. We mayhold your information in either or both electronic and hard copy form. Onlyauthorized personnel will be provided with access to personal information.These parties are required to treat this information as confidential and dealwith it in accordance with this Privacy Policy. Personal information isdestroyed or de-identified when no longer needed.

Ifpersonal information is lost or subjected to unauthorized access, use,modification, disclosure or other misuse (Data Breach), WHITE SPOT GROUP willtake all necessary steps to immediately contain the Data Breach, rectify theData Breach and prevent the Data Breach from occurring in the future. Where theData Breach is deemed eligible and likely to result in serious harm, asidentified in the Privacy Amendment (Notifiable Data Breaches) Act 2017, WHITESPOT GROUP will take reasonable steps to notify you and provide you withrelevant.

Pleasebear in mind that the internet is not completely secure anywhere in the worldso any information which you transmit to us online is transmitted at your ownrisk.

LINKSTO THIRD PARTY SITES

TheWHITE SPOT GROUP website may contain links to third party websites as a serviceto our users. We make no representations or warranties in relation to theprivacy practices of any third-party website and we are not responsible for theprivacy policies or the content of any third-party website. We encourage you toreview and understand the privacy policies of the relevant third parties beforeproviding any information to them.

CONTACT

Ifyou have any questions in relation to your personal information, our PrivacyPolicy or any concerns or a compliant regarding the treatment of your personalinformation by us, please e-mail us at info@whitespotgroup.com.au. You can alsowrite to us at 1300 797 632 or PO box 3484 Dural NSW 2158. We will treat yourrequests or complaints confidentially. The General Manager will contact youwithin a reasonable time after receipt of your request or compliant to discussyour concerns and to outline options regarding how they may be resolved.

We make the visible invisible - Just Cleaned it.
AU
1300 797 632
info@whitespotgroup.com.au
NZ
0800 107 017
info@whitespotgroup.co.nz
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WSG acknowledges the Traditional Custodians throughout Australia.

White Spot Group acknowledges the traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay respect to Elders, past, present, and emerging and acknowledge all Aboriginal and Torres Strait Islander people.