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What to Look for when choosing a commercial cleaning company

When choosing a new commercial cleaning supplier, it is important you find a company that invests time in understanding the purpose of your business, your work-processes, and is able to customise services to meet the needs of your organisation.  A good supplier should be flexible enough to adjust their services as your needs change, provide add-on services when required, and respond quickly to unexpected incidents. 

While it’s important to choose a company that provides services tosuit your budget, be wary of cleaning suppliers who price seems "too goodto be true".  Companies advertising ‘cheap prices’may not be insured and pay their employees less than minimum wage. You will be embarking on a bumpy ride withthese contractors as they will send cleaners who have little regard for yourproperty, are likely to be unreliable, untrained, not vetted and low onmotivation. Quality cleaning servicestake time, so in the long run you will be better off with a supplier who ticksall the boxes and delivers a quality outcome for a competitive and value formoney price.

Starting up a new commercial cleaning contract can be a difficult process and may disrupt ‘business as usual’.  If, however, to take steps to find a partner that dedicates time to understand your business, the needs of your staff, and visitors, and your ways of working, then the transition can be a smooth one and lead to a long lasting win/win relationship.  At White Spot Group we pride ourselves on understanding the specific needs of your workplace and providing the best services at a value for money price.  Call us now for a site visit and free quotation.

Make the best choice for your organisation and download this infographic with Top Tips for choosing a new commercial cleaner.

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Where Do You Operate?

White Spot Group provides commercial cleaning and facility services across Australia and New Zealand, with major operations in Sydney, Melbourne, Canberra, and regional centres. Our national reach is backed by a scalable workforce and localised service delivery ensuring consistency, compliance, and responsiveness across all your sites.

What are the advantages of outsourcing commercial cleaning over hiring in-house staff?

Outsourcing shifts the burden of recruitment, training, compliance, and supervision to a trusted partner saving you time, reducing overheads, and ensuring professional delivery from day one.

How does White Spot Group reduce compliance risk for outsourced cleaning contracts?

WSG is ISO-certified in Quality, Safety, and Environment. Our systems ensure all work is audit-ready, WHS compliant, and aligned with your internal policies, minimising legal and reputational risks.

How Fast Do You Respond to Enquiries?

White Spot Group guarantees a response within 30 minutes during 8am–6pm, seven days a week, via phone, web form or live chat.

Do You Offer After-Hours or Emergency Cleaning?

Yes. Teams can be scheduled 24/7, including rapid-response or emergency work, to minimise disruption to your operations.

How Do Quotes and Site Visits Work?

You can request an obligation-free quote by phone or online; WSG can provide estimates over the phone or arrange an on-site inspection before confirming scope and pricing.

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White Spot Group acknowledges the traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay respect to Elders, past, present, and emerging and acknowledge all Aboriginal and Torres Strait Islander people.